Besides your compulsory right of return within the scope of the statutory provisions and our 24 months- guarantee (12 months for refurbished items) from defects on materials and workmanship, we also have a “lifelong rebuy-policy” on all of our manufactured fashion items. And it’s easy as that:

Download the form here, fill it out and send or bring it with your items you wish to return. We will then check it regarding its condition and provide you with a voucher.

Various criteria will determine the amount on your voucher:

Category

 Properties

% of original purchase price

A

Unworn, clean articles with original product hang tag and packaging

95%

B

Worn items in mint condition. Normal wear and tear, light soiling (<3mm diameters per stain) and in no need of repair

50%

C

Worn items in need of repair, Show severe wear and/or heavy soiling

25%

D

Rejects: Items beyond repair; wear and soiling beyond measure

5%

 

Please note: You have the right to reject our offer if you’re not happy with our determined choice on the condition of your returned items. (No hard feelings!) In case of rejection we simply send back your returned item(s) without shipping charges. 

And yeah.. no mistake being made. Even in the case of totally worn and torn out items you still receive at least 5% of the original purchased price, just because.. Whoop whoop!