Besides your compulsory right of return within the scope of the statutory provisions and our 24 months- guarantee (12 months for refurbished items) from defects on materials and workmanship, we also have a “lifelong rebuy-policy” on all of our manufactured fashion items. And it’s easy as that:
Download the form here, fill it out and send or bring it with your items you wish to return.
We will then check it regarding its condition and provide you with a voucher.
Various criteria will determine the amount on your voucher:
Please note: You have the right to reject our offer if you’re not happy with our determined choice on the condition of your returned items. (No hard feelings!) In case of rejection we simply send back your returned item(s) without shipping charges. Use this list for guidance in case you forgot your products worth or if it was given to you as a present. Always compare the article number (you can find it in the carelabel) to avoid ambiguities. You can also use this list when you rather think of selling your clothes on eBay or on the flea markets.
And yeeah.. no mistake being made. Even in the case of totally worn and torn out items you still receive at least 5% of the original purchased price, just because.. Whoop whoop!